All orders are discretely packaged for shipment.
We have issued this privacy statement in order to convey to you, our customer, how important your privacy is to us and to assure you that: WE DO NOT SHARE ANY INFORMATION WE COLLECT ABOUT YOU OR YOUR TRANSACTIONS WITH ANYONE! We do not sell, rent, loan, barter, or let organizations use our customer information in any way.
If you are at all concerned regarding privacy we recomend not registering at our site, but rather visiting and making purchases at our site anonymously.
Questions regarding this statement should be directed to California Grow Films LLC at info@ORCAGrowFilm.com
What information do we collect?
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a promotion, surf the website, or use certain other site features in the following ways:
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information.This site utilizies SSL data encryption, and a 256-bit signed Digital Certificate from Volusion. The Digital Certificate secures communications between ORCAGrowFilm.com and our customers. Through electronic credentials, digital certificates help identify and encrypt electronic messages over the Internet. Digital certificates allow you to verify your identity, privileges or relationship to another party in an online transaction. When used in combination with encryption, they also allow you to encrypt information that you send to another person to provide additional assurance that only the intended party can access the data and that the data will not be compromised en route. Digital certificates facilitate these security measures, which in turn allow applications like e-mail, on-line trading, and credit card purchasing, to be executed in the most secure environment. Digital certificates help to ensure that information is received only by the intended recipient and by the person claiming to be the sender, and that none of the information was altered en route to the recipient. Your billing and shipping information is available only to our Processing and Shipping personnel. Our customer service representatives may request this information only if you contact them with questions about your account or an order you placed. All of our computer terminals are password protected and are in a locked, secure area protected by biometric fingerprint locks and an alarm system.
Do we use "cookies"?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders via email sales@ORCAGrowFilm.com or over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term "outside parties" does not include California GrowFilms LLC. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to info@ORCAGrowFilm.com.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.